Website transfers

Often get asked about what happens once we begin a website redesign project when the website needs to be transferred from a previous website design company / hosting company, the following demonstrates what is typical information we give out

A very big part of the website design project manager’s responsibility is ensuring that website transfers are done quickly and efficiently, unfortunately it can be viewed as quite complicated by other website design companies and website owners. We often speak with other website design companies that clearly do not understand the principles of website ownership, transfers and hosting and find ourselves educating them to ensure the transfer goes smoothly for our clients, the following exchange demonstrates that we go the extra mile to help website owners.

website owner Can you please explain to me what this hosting information is for as you are no longer hosting our website, actually what is hosting, as we are not sure?

delicious Your domain is very much registered and hosted with us, there is three parts to it:
Name Server, A Records and MX Records, you have chosen to change your A Records (IP Address) to another Essex Website Design company but you have our Name Server and MX Records so hosting fees are applicable I am afraid. We were last contacted by another website design company, on your behalf, to change your A records and done that instantly for you.

Happy for you to transfer away or stay with us, if you transfer away there is a small transfer charge to pay (see our website additional charges ) and if you stay with us then we are also happy to oblige.

We look at sites as if they were our own and can say that your site has been neglected in terms of SEO and can see some very amateurish SEO mistakes on it, which if you want to take our SEO program we will be glad to fix. Additionally we have now got more SEO successful projects that we can report on to give you confidence that we can deliver SEO success in terms of visitor numbers and search engine rankings. The first part of our SEO project involved benchmarking and reporting on the current status so we can use that as a reference for you and to show the improvements made over the coming weeks and months.

If you want to talk about your options in terms of hosting and SEO, happy to chat about this if you have any questions or doubts about our company’s abilities and how that they can improve your business.

website owner I wish to transfer away, i need a guarantee that you are able to transfer all the history away to another address

delicious We can transfer the domain to another host but as you have a .co.uk domain will need their IPS tag and the fee to complete this. In terms of history you mean your existing emails? If so if you use an email client for your email then your emails will be stored for you locally and you will retain your emails.

website owner ok great thanks for this info, you have restored my confidence in Essex Website Designers, please renew my hosting for two years and send me the invoice via email.